How Amnet Helped the World’s Largest eCommerce Store Enhance Editorial and Project Management
Our client, the world’s largest e-commerce store, collaborated with us to enhance their editorial, design, typesetting, and project management services. We handled their DIY authors’ formatting requirement (POD) and conducted crucial quality checks for any content-related issues to ensure that they met the print requirements.
Highlights
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Set up a new facility in Illinois (USA) for editorial and project management activities -
Ensured 24-7 support and maintained 24-hour SLA per submission
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Conducted PERT analysis and adopted a hybrid tech-enabled approach
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Configured several transactional features to enhance operational efficiency
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Deployed JIRA systems to manage queries
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Set up a new facility in Illinois (USA) for editorial and project management activities
-
Ensured 24-7 support and maintained 24-hour SLA per submission
-
Conducted PERT analysis and adopted a hybrid tech-enabled approach
-
Configured several transactional features to enhance operational efficiency
-
Deployed JIRA systems to manage queries
Read the case study to understand how Amnet supported the world’s leading e-commerce store and became one of their preferred partners
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